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Aug 17, 2023

Microsoft device recalled due to serious safety concerns

A laptop charger for the popular Microsoft Surface has been recalled due to

A laptop charger for the popular Microsoft Surface has been recalled due to fears it could cause 'serious electrical shocks'.

The product presents a serious risk of electric shock as it has insufficient external build quality, which can allow access to live parts.

If you own a replacement laptop charger for a Microsoft Surface, specifically a black transformer and black power supply lead with a red fuse cover, then you are strongly advised to not use it and instead follow certain procedures.

The Microsoft product presents a serious risk of electric shock as it has insufficient external build quality, which can allow access to live parts.

Charger for Microsoft surface book pro 3/4/5/6/7 power adapter (eBay) (Image: eBay)

People who receive an electric shock often get painful muscle spasms that can be strong enough to break bones or dislocate joints.

This loss of muscle control often means the person cannot 'let go' or escape the electric shock.

It is important for these product recalls to be highlighted as depending on the length and severity of the electric shock, injuries can include: burns to the skin and/or burns to internal tissues.

Electrical interference or damage (or both) to the heart, which could cause the heart to stop or beat erratically.

Regarding the Microsoft charger, the Office for Product Safety and Standards said: "If a user were to touch the live part when the product is plugged in, they would receive an electric shock.

"The product also required improvements to marking, labelling and documentation.

The ✨ Marvelous ✨ Surface Pro 9. pic.twitter.com/VYzKgvBc1y

"The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

"We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress."

The product comes from AliExpress.

The listing has been removed from the online marketplace, however, people may still be unaware they have the product in their homes.

Below are the exact specifications:

Model: DHM1800 AliExpress ID: 4000800764967

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